Important up date on the HomePoint application process.
Before you apply to the housing register
Please take a few minutes to read this information before starting your housing application. It will help you understand the process, review the Housing Allocation Policy and find answers to common questions.
Your application will not be assessed until all required documents are received. These include:
- Proof of Identity (including settlement status if applicable) e.g. passport, driving licence, birth certificate for all household members.
- Evidence of National Insurance Number for all household members 16 years and over.
- Proof of income for the last 3 months - wage slips (last 3 if paid monthly, last 5 if paid weekly/fortnightly), universal credit statements/benefit letters or self assessment tax returns.
- Proof of savings for the last 2 months- bank statements for all accounts held including savings, current, ISA, shares etc. The statements must show the name, address, account number and the balance column.
- Proof of Local Connections - current council tax bill/utility bill, or for family connections a letter from them confirming their relationship to you, the length of time they have lived in Herefordshire with a copy of their council tax bill.
- Other additional information to support your housing need, e.g. medical information (copy of the summary of your GP records, existing GP or hospital letters confirming diagnosis (please do not upload appointment letters).
You will be required to upload the required documents directly onto your online application.
Once you’ve uploaded the required proof documentation to your application, your application will be submitted and will join a queue waiting to be assessed.
Please be aware that due to a large increase in the number of applicants registering onto HomePoint you should expect a minimum of an 8 week wait to hear the outcome of the assessment of your application.
To help enable the Team to focus on assessment of applications, rather than answering phone calls,and processing emails we ask that you please be patient and not to contact the office for updates until this time period has passed. We apologise for any inconvenience this may cause and thank you for your continued patience.
If you require assistance and are unable to visit Blueschoold House assistance can also be sought from:
- The Living Room, 10 Commercial Road, Hereford HR1 2BB, Phone - 01432 381838.
- The Kindle Centre, Belmont Road, Hereford. HR2 7JE. Phone 01432 278070
- Vennture, 26 Vicarage Road, Hereford. HR1 2QN. Phone 0330 202 0730
- For Armed Forces Veterans: Herefordshire Veterans Support Centre, 100 Widemarsh Street, Hereford HR4 9HG. Phone 01432 260656.
Housing register and finding a home
Introduction
Herefordshire Home Point is the choice based letting scheme set up in partnership between Herefordshire Council and the main housing associations who have properties available to let across Herefordshire. Home Point manages the councils housing register and advertises social and affordable housing for rent where eligible people can bid for properties. The aim of Herefordshire Home Point is to give you more choice in deciding where you want to live.
Please click on the tiles below to navigate around the site, to find out more information and get answers to frequently asked questions
We encourage digital applications for the housing register however if you need assistance in applying, please call 01432 261600 between the hours of 10am – 4pm
Homelessness Support and Housing Advice
Advice and guidance on finding housing and dealing with homeless
Update finish/renew your application
It is important that you keep your details up to date.


Partners
Please click “more info” below for details of the Herefordshire Home Point partners, links to their websites and letting policies
More info
